Let’s be honest, nobody likes bad customer service. The receiving end of horrible service from a business is probably one of the most uncomfortable experiences someone can go through. One thing I have noticed with the surge of “Instagram Boutiques” and people starting a business without researching is their lack of customer service skills. It really saddens me because I am a small business owner, and I know how someone’s first experience with a store can effect their view of me. But wait, there’s more!