Just the other day, I was chatting with a friend about her business shipping needs and what her currently method was. Maybe 5 minutes into the conversation, I stated that her plan needed to be redesigned to completely. See, most small business owners think a customer’s experience with their store ends after the purchase is made. It doesn’t. It extends way past that, all the way up to them receiving their order in the mail. This can either help you land a repeat customer or lose one.
Understanding shipping for your small business has gotten easier since I started. A plethora of companies such as: FedEx, USPS, and UPS offer flat rate shipping. A couple of years back when I started my business they didn’t. Thank goodness for the advancement of technology. However, when starting out it can still be somewhat difficult grasping exactly what you should using, the cost, and much more.